bootstrap buttons

SpecTech Helpdesk

Your FREE OpenSource support ticket system.

About

Over the past 20 years we have come to know customer needs and requirements in the service industry and with this knowledge we have built a opensource Helpdesk that will revolutionize the way you handle your support calls. The software is absolutely free as long as there is no cost to us if you are using it. Our setup guides is simple if you have a bit of IT knowledge, however if you want us to set it up for you, we will charge you for assistance (Minimal fee to cover our costs).

Flexibility

This application can be used as a standalone program hosted on a local PC or Laptop or in the cloud as a hosted service. If you already have a website then integration is quick and simple and should not take more than a couple of minutes.

It can also be used in large corporations in conjunction with helpdesk staff! The possibilities are endless. Contact us today if you need more info.

Full Customization

Your own free professional Helpdesk that you can customise with your own company logo with a client portal to log calls as well as an admin portal when you can attend to customer queries and reasign calls to technicians with a full SLA!

How to get SpecTech Helpdesk

Visit our download page and download the archive from there.
Installation Instructions can be found on the Help page.
If you have problems installing or configuring the application, feel free to Contact Us

Want to try it first?

If you would like to try the helpdesk system first to see it live in action, please read the following:  

1. Contact us and we will set you up with a demo system on our servers. 
2. We will email you the login details and you can login and customise it according to your needs. 
3. It is web based so you will require internet access. 
4. You can run the demo on our server for 30 days at no cost to you!

should you require any aditional details please feel free to contact us.

INSTRUCTIONS

SUBSCRIBE

Get monthly updates and free resources.